Terms & Conditions

Welcome to Revonora, a digital platform designed to help businesses collect, manage, and respond to online reviews. These Terms and Conditions (“Terms”) govern your access to and use of the Revonora website and services (collectively referred to as the “Platform”). By creating an account or using Revonora, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

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Eligibility and Account Creation

To use Revonora, you must be at least 18 years of age and legally capable of entering into binding agreements. When you create an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities conducted through your account.

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If we detect unauthorized activity or believe your account has been compromised, Revonora reserves the right to suspend access or request verification to maintain platform security.

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Acceptable Use Policy

You agree to use Revonora only for lawful business purposes and in accordance with these Terms. You may not:

• Attempt to gain unauthorized access to Revonora systems or data.

• Copy, modify, or reverse-engineer any part of the Platform.

• Use Revonora to distribute unlawful, defamatory, or harmful content.

• Violate intellectual property rights or data privacy laws.

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Revonora reserves the right to monitor use of the Platform to ensure compliance and may suspend or terminate access if misuse or violation is detected.

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Intellectual Property Rights

All content, software, designs, and trademarks within Revonora are owned or licensed by Revonora ApS. You are granted a limited, non-exclusive, non-transferable right to use the Platform for your own business purposes. You may not reproduce, distribute, or create derivative works from any part of the service without written permission.

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Third-Party Services

Revonora integrates with third-party platforms such as Google, Facebook, Instagram, and Booking.com. By connecting your accounts, you authorize Revonora to access and process data from these services in accordance with their terms and privacy policies. Revonora is not responsible for the content, functionality, or policies of third-party platforms.

Revonora operates on a simple, transparent pricing model. We offer one all-inclusive plan priced at $85 per month, giving every business access to all available features and future updates.

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Subscription Features

Your subscription includes:

• Review Aggregation

• AI Replies

• SMS Review Campaigns

• Private Feedback Tools

• Website Widgets

• Rich Snippets for SEO

• Google Listing Management

• Google Updates

• Social Media Sharing

• Multi-Location Support

• Unlimited Users and Unlimited Reviews

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Revonora continuously evolves, and new features may be introduced as part of your existing subscription.

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Billing and Payments

All subscriptions are billed monthly in advance through our secure payment processors. By subscribing, you authorize Revonora to charge the applicable fee to your selected payment method at the beginning of each billing cycle.

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Invoices and payment confirmations are sent to your registered email address. You are responsible for ensuring your payment method remains valid and up to date.

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If a payment fails, Revonora may attempt to reprocess it. Continued failure to process payment may result in temporary suspension or termination of your account.

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Renewal and Cancellation

Your subscription automatically renews each month unless cancelled before the renewal date. You may cancel at any time from your account dashboard. Once cancelled, access to premium features remains active until the end of your paid period.

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Revonora does not charge additional or hidden fees. Any pricing changes will be communicated in advance, and users will have the choice to continue, modify, or terminate their subscription before changes take effect.

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Service Modifications

We reserve the right to modify, suspend, or discontinue parts of the Platform for maintenance, security, or feature upgrades. Whenever possible, we will notify users in advance of significant changes.

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Revonora aims to provide uninterrupted service but cannot guarantee absolute availability due to factors such as network or third-party outages.

Service Availability and Disclaimer

Revonora provides its services “as is” and “as available.” While we strive for reliability and uptime, we make no guarantee that the Platform will be free from interruptions, errors, or defects at all times.

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Your use of the Platform is at your own risk. Revonora disclaims all warranties, whether express or implied, including but not limited to fitness for a particular purpose, accuracy, and non-infringement.

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Limitations of Liability

To the maximum extent permitted by law, Revonora, its officers, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from or related to your use or inability to use the Platform. This includes, but is not limited to, loss of revenue, data, business opportunities, or goodwill.

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Revonora’s total liability for any claim related to these Terms or your use of the Platform shall not exceed the amount paid by you in subscription fees during the twelve (12) months preceding the claim.

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User Data and Third-Party Content

You retain full ownership of the data and content you submit to Revonora. By using the Platform, you grant Revonora a limited right to process and display that data solely for the purpose of delivering our services.

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Revonora is not responsible for inaccuracies, deletions, or changes in content provided by third-party sources such as Google or Facebook. You are responsible for ensuring that any data you submit complies with all applicable privacy and copyright laws.

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Termination of Service

Revonora may suspend or terminate your account at any time if you breach these Terms, misuse the Platform, fail to make payment, or engage in activity that could harm Revonora or other users.

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Upon termination, your right to access the Platform will cease immediately. You may request a copy or deletion of your stored data by contacting our support team.

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Indemnification

You agree to indemnify and hold harmless Revonora, its affiliates, employees, and partners from any claims, damages, or legal expenses arising from your use of the Platform, your violation of these Terms, or your infringement of any rights of third parties.

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Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Denmark and applicable European Union regulations. Any disputes shall be resolved through good-faith negotiation, and if necessary, in the courts of Copenhagen, Denmark.

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Changes to the Terms

Revonora reserves the right to update or modify these Terms at any time. When changes occur, we will post the revised version on our website and update the “last revised” date. Continued use of the Platform after such changes constitutes acceptance of the updated Terms.